Be Our Guest: Perfecting the Art of Customer Service Author: Disney Institute | Language: English | ISBN:
1423145844 | Format: EPUB
Be Our Guest: Perfecting the Art of Customer Service Description
About the Author
Ted Kinni has authored thirteen business books. He has ghostwritten seven books for Booz & Company, Prime Resource Group, The Walt Disney Company, LIF Group, and IMPAQ, Inc. He is also an active business journalist, whose articles and book reviews have appeared in a wide variety of periodicals, including cover stories in
Harvard Management Update,
Across the Board,
Training,
Selling Power, Quality Digest, and
Corporate University Review.
- Series: Disney Institute Book, A
- Hardcover: 224 pages
- Publisher: Disney Editions; Rev Upd edition (November 8, 2011)
- Language: English
- ISBN-10: 1423145844
- ISBN-13: 978-1423145844
- Product Dimensions: 9.1 x 6.1 x 0.9 inches
- Shipping Weight: 1 pounds (View shipping rates and policies)
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